Owner-managed businesses frequently struggle to maintain a healthy cash flow but there are things you can do to minimise the risk. When taking on a new customer, it’s essential to carry out research/credit checks. This will help you find out whether you’re dealing with a credible client. It may be possible to get paid in advance or at least on delivery. It’s also wise to get the customer to approve your payment terms before you start selling to them. In some cases, it can be helpful to offer small discounts to customers who pay promptly or even early. However, avoid discounting too much as this could have a considerable impact on your finances.